Nica & Sam Hair Salon in NY

FAQs

1. What services do you offer?
   • We offer a wide range of hair services, including haircuts, coloring, highlights, balayage, blowouts, and treatments. We also provide styling for special occasions.
2. How do I book an appointment?
   • You can book an appointment by calling us at [insert phone number], visiting our website [insert website], or using our online booking system.
3. What are your hours of operation?
   • Our salon is open Monday through Saturday from 10 am to 7 pm. We are closed on Sundays.
4. Do you accept walk-ins?
   • Yes, we accept walk-ins based on availability. For the best experience, we recommend scheduling an appointment in advance.
5. How can I cancel or reschedule my appointment?
   • To cancel or reschedule an appointment, please call us at [insert phone number] or use the online booking system if available. We ask for at least 24 hours’ notice.
6. What should I do if I’m running late for my appointment?
   • If you’re running late, please call us to let us know. We will do our best to accommodate you, but please note that late arrivals may result in a shorter service or rescheduling.
7. Do you offer consultations before the service?
   • Yes, we offer consultations to discuss your hair goals and the best options for you. Consultations can be scheduled in advance or can be part of your appointment.
8. What are your prices?
   • Our prices vary depending on the service and stylist. For a detailed price list, please visit our website or call us for a quote.
9. Do you use cruelty-free or eco-friendly products?
   • Yes, we use a selection of cruelty-free and eco-friendly products to ensure the best care for your hair and the environment.
10. Can I bring my children to the salon?
    • Children are welcome at our salon, but we recommend scheduling appointments during quieter times to ensure a comfortable experience for all clients.
11. What should I do to prepare for my appointment?
    • Arrive with clean, dry hair if you’re coming in for a cut or color. For treatments, please follow any specific instructions provided by our staff.
12. Do you offer gift cards?
    • Yes, we offer gift cards that can be purchased online or in-store. They make a great gift for any occasion!
13. Can I get a refund if I’m not satisfied with my service?
    • We strive to ensure all clients are satisfied with their service. If you’re not happy, please contact us within 48 hours so we can address your concerns and find a resolution.
14. Do you provide bridal or special occasion hair services?
    • Yes, we offer specialized services for weddings and other special events. Please contact us to discuss your needs and schedule a consultation.
15. Are your stylists licensed?
    • All of our stylists are fully licensed and have extensive training and experience in their fields.
16. Do you offer any discounts or promotions?
    • We periodically offer promotions and discounts. Follow us on social media or check our website for the latest offers.
17. What payment methods do you accept?
    • We accept various payment methods including credit/debit cards, cash, and contactless payments.
18. Do you provide parking?
    • Parking is available nearby. We are located in a central area with several parking options. For specific parking information, please call us.
19. What if I have allergies or sensitive skin?
    • If you have allergies or sensitive skin, please inform us before your appointment. We can recommend products and services that are suitable for your needs.
20. Do you offer services for all hair types and textures?
    • Yes, we cater to all hair types and textures. Our stylists are trained to work with a diverse range of hair needs and styles.