Mandarin Oriental, New York

FAQs

• What are the check-in and check-out times at Mandarin Oriental, New York?
  • Check-in: 3:00 PM
  • Check-out: 12:00 PM
• Does the hotel offer free Wi-Fi?
  • Yes, complimentary Wi-Fi is available throughout the hotel.
• What is the hotel’s cancellation policy?
  • Free cancellation is available until August 11 for bookings through various platforms. Check specific terms for other rates.
• Is parking available at the hotel?
  • Valet parking is available for an additional fee. Please contact the hotel for current rates and availability.
• Are pets allowed at Mandarin Oriental, New York?
  • Pets are not allowed at the hotel.
• What dining options are available on-site?
  • The hotel features MO Lounge, offering a range of dining options. Room service is also available.
• Does the hotel have a fitness center?
  • Yes, there is a state-of-the-art fitness center for guests to use.
• Is there an indoor pool at the hotel?
  • Yes, the hotel has an indoor pool.
• What amenities are included in the room rate?
  • The room rate includes free Wi-Fi and access to the hotel’s facilities, such as the fitness center and pool.
• How far is the hotel from Central Park?
  • The hotel is directly across the street from Central Park.
• Can I request a late check-out?
  • Late check-out can be requested and is subject to availability. Additional charges may apply.
• Are there any additional charges for using the hotel’s amenities?
  • Basic amenities like Wi-Fi and breakfast are included. Additional services, such as spa treatments, may incur extra charges.
• What is the best way to book a room at Mandarin Oriental, New York?
  • Booking directly through the Mandarin Oriental’s official website often provides the best rates and additional benefits.
• Does the hotel offer a spa?
  • Yes, The Spa at Mandarin Oriental offers a range of treatments and services. It is open until 6:00 PM.
• What is the hotel’s policy on smoking?
  • Mandarin Oriental, New York is a non-smoking hotel.
• Can I host events or meetings at the hotel?
  • Yes, the hotel provides facilities for meetings and events. Contact the hotel for more details on event planning and services.
• Is the hotel accessible for guests with disabilities?
  • Yes, Mandarin Oriental, New York is fully accessible and provides facilities for guests with disabilities.
• How far is the hotel from the nearest subway station?
  • The hotel is just a 1-minute walk from the 59th Street-Columbus Circle subway station.
• Does the hotel offer concierge services?
  • Yes, the hotel provides concierge services to assist with reservations, recommendations, and travel arrangements.
• What should I do if I need to modify my reservation?
  • To modify your reservation, contact the hotel directly or manage your booking through the Mandarin Oriental’s official website.