Bon Bon Hair Salon & Spa

Top 20 FAQs for Bon Bon Hair Salon & Spa

1. What services does Bon Bon Hair Salon & Spa offer?
   • We offer a wide range of services including haircuts, color correction, balayage, highlights, Russian manicure, smart pedicure, gel extensions, and more.
2. Are walk-ins welcome, or do I need to make an appointment?
   • We highly recommend booking an appointment to ensure you receive the best service at your preferred time. Walk-ins are subject to availability.
3. How can I book an appointment?
   • You can book an appointment online through our website fresha.com or by calling us at +1 212-286-5300.
4. Do you offer consultations before booking a service?
   • Yes, we offer consultations to discuss your desired look and ensure we meet your expectations. Consultations can be scheduled via phone or online.
5. What are your hours of operation?
   • We are open daily from 10 am to 8 pm.
6. Do you have any special offers or packages?
   • We occasionally offer special promotions and packages. Please check our website or call us for the latest updates.
7. Are your staff members experienced and certified?
   • Yes, all our stylists and nail technicians are highly trained, experienced, and certified in their respective fields.
8. Do you use cruelty-free or eco-friendly products?
   • We strive to use high-quality, cruelty-free, and eco-friendly products whenever possible.
9. Is the salon LGBTQ+ friendly?
   • Yes, Bon Bon Hair Salon & Spa is LGBTQ+ friendly and welcomes all clients with open arms.
10. Do you have amenities for children?
    • While we do not have specific amenities for children, families are welcome. Please contact us in advance if you have special requests.
11. What payment methods do you accept?
    • We accept various payment methods including credit cards, debit cards, and cash.
12. Can I get a refund if I’m not satisfied with my service?
    • We strive for 100% satisfaction. If you are unhappy with your service, please let us know within 48 hours so we can address the issue or offer a solution.
13. Do you offer gift certificates?
    • Yes, we offer gift certificates for all our services. They can be purchased in-store or online.
14. Is the salon accessible for people with disabilities?
    • Yes, our salon is fully accessible and we strive to accommodate all guests’ needs.
15. What should I do if I need to cancel or reschedule my appointment?
    • Please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment to avoid any cancellation fees.
16. Do you have parking available?
    • Street parking is available around the salon. We also recommend checking nearby parking garages for additional options.
17. Can I bring my own products for use during my appointment?
    • For the best results, we recommend using the products provided by our salon. However, if you have specific products you’d like to use, please discuss it with your stylist beforehand.
18. Are there any restrictions for certain hair treatments or services?
    • Certain treatments may require a patch test or have specific guidelines. Our staff will inform you of any restrictions during your consultation.
19. Do you offer bridal or special occasion services?
    • Yes, we offer specialized services for bridal parties and special occasions. Please contact us to discuss your needs and book a consultation.
20. What should I do if I have an allergic reaction to a product?
    • If you experience an allergic reaction, please seek medical attention immediately and inform our staff so we can review and address the situation.